Frequently Asked Questions
Q. It’s my first time - how do I get started?
A. It’s easy - come on in, any time you want during our open hours, and we’ll get you and your friends or family started. Most people start by purchasing a day pass, renting equipment (shoes, harness, chalk, and belay equipment) and taking our short ‘basic belay class’ - this class is roughly 15-30 minutes and teaches you the basics of knot-tying and ropework needed to get started climbing. All participants are asked to sign a waiver and kids under 13 need a parent or legal guardian’s signature.
Q. Do I need an appointment for my first time?
A. No! Appointments are NOT necessary for a ‘basic belay class’ and walk-ins are welcome! Come in any time we’re open (Mon-Fri 10am-11pm, Sat 10am-9pm, Sun 10am-6pm) and we’ll get you started. Belay classes are offered on a first come first serve basis on weekdays. On weekends and holidays belay classes are offered at 11am, 1pm, 3pm, 5pm and 7pm!
Q. How much time do I get?
A. Rocknasium day passes are valid all day long, and you’re welcome to come and go for lunch or a nice walk around town.
Q. What does it cost my first time?
A. We’ve made it easy with our Quickstart Package. $30 for your first time includes a day pass, rental equipment, and a belay class. Climbers must be 13 years or older to learn how to belay. Check out our rates page for more information.
Q. What does “Belay” mean?
A. To wind a climbing rope through a metal braking device in order to increase friction on the rope and thereby control the speed of the rope and hold/secure the climber. Our basic belay class will cover the skills you need to start climbing in the gym. The class costs only $10 and takes between 15 and 30 minutes. Belay classes are a one time fee - we’ll give you a refresher for FREE! Climbers must be 13 years or older to learn how to belay. Children under 13 require adult supervision.
Q. Do I need a belay class to use the auto-belays?
A. YES! Auto-belays are a belay system and it is vitally important that all climbers understand the risks and rewards of climbing before they ‘rope-up’ including on our convenient and easy-to-use auto-belays. Belay classes are ONLY $10 - this is a ONE TIME ONLY FEE - and are provided on a walk-in basis. Remember - children under 13 MUST be supervised at ALL TIMES when using auto-belays.
Q. How old do you have to be to climb at Rocknasium?
A. We do not have an age minimum. Kids as young as 2 1/2 have climbed at our place. We find that between the ages of 3 and 6 it just depends on the kid. Bring them in to find out. Kids 5 and under enjoy cheaper rates too!
Q. Can I bring someone else’s child?
A. Yes and no. You can bring in someone else’s child however we do need you to have THAT child’s parent or legal guardian complete and sign the Rocknasium waiver.
Q. Do you have Gift Certificates?
A. Yes! We have Gift Cards for any occasion. Choose any dollar amount! Stop by or call us and we will make one up with any combination of our services on it. We’ll even mail them for you!